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"I am a firm believer in the concept of Ambassadors - I call them Apostles; Ken Blanchard calls them Raving Fans - as the ultimate customer business partner. Ambassadors are customer advocates spreading the all-important positive word-of-mouth goodwill in the marketplace for you, your products and your business. They are invaluable - priceless! Andrea Sittig-Rolf's new book will unquestionably help you win more Ambassadors which will give you an edge on your competition and substantially increase your sales and profits."
Dr. Tony Alessandra Author of The Platinum Rule And Collaborative Selling